Work with organisations
Tricia Wass Associates' work with organisations includes:
- Organisational development
- Service development, review and evaluation
- Strategic planning
- Team building
- Supporting organisational mergers



"It’s great to have a safe pair of hands guiding us through policy debates and various action plans. She is such a positive influence on our work."
Chief Executive of a disability arts organisation
Organisational DevelopmentWe can strengthen your organisation in delivering its objectives by
- reviewing whether your structures and systems are 'fit for purpose'
- building infrastructure and developing policy protocols and procedure
- defining roles and responsibilities and recommending governance and
accountability structures - designing monitoring and evaluation systems
- creating marketing and commercial strategies.
We can providing an external and objective assessment of service performance and support service development and redesign by:
- evaluating service provision outcomes
- identifying examples of best practice and optimum models of service
- helping turn new ideas into viable and deliverable services
- recommending appropriate monitoring and evaluation systems
- supporting front line staff to redesign services and manage the change process
- engaging and involving key stakeholders
We can support your organisation in its strategic planning by:
- providing co-ordination, facilitation and scoping
- working with senior managers and trustees to develop or review a strategy so that it delivers organisational performance targets
- designing and implementing programmes to engage staff, service users and other stakeholders, ensuring maximum ownership of the vision
- leading on formal or informal consultation processes with stakeholders
- developing action plans to implement the strategic vision



We can strengthen the performance of individuals and their ability to work together
as a team by:
- providing individual supervision and coaching (see individual work) and working with the team group, including facilitating residentials
- defining shared team goals and how to achieve them
- problem solving and resolving conflict
- providing training in development and project management
We can support you to manage the change process and minimise the potential negative impact of organisational merger by :
- managing the transition and creating cohesion.
- delivering 'due diligence' ·
- developing common goals and practice
- bringing together disparate teams
- bringing clarity and ownership
- enshrining best practice and ensuring quality
Recent projects include work with:
Macmillan (evaluation of an end-of-life homecare service)
Islington Women’s Aid (service review, organisational merger, database development
and IT support)
RISE formerly Brighton Women’s Refuge Project (managed a lengthy and robust
organisational restructuring over a two year period)
Wandsworth PCT (organisational development across 26 primary care organisations)
Trinity Hospice (clinical supervision, management support and service review)
St. Wilfrid’s Hospice (training in management and leadership and review of
psychosocial services)
SHAPE (governance training in disability/arts sector)
Other clients include
Action for Change
Amaze Brighton
Brent and Harrow Health Authority
Barnardos
Federation of Voluntary Sector care Providers
4 Counties Palliative and Supportive Care Network
Camden and Islington Health Authority
Camden Youth Office
CLLSA
Consumers Association
Dimbleby Cancer Care
East Thames Housing Group
GIOS Language School
Greenwich PCT
Health and Housing Project
IMANI
Initiatives of Change
Inner London HIV Health Commissioners
Islington Women’s Aid
Kings College Hospital NHS
Lambeth PCT
L.S.L. HA
London Regional Office
Lucas Sandberg Associates
Mainliners Drug Service
Macmillan
Motiv8
New Era Housing Association
National AIDS Trust
Project LSD
PHARE programme of the European Union
Red Admiral Project
Redbridge DAAT
RISE (formerly Brighton Women’s Refuge)
Royal Cornwall Hospital NHS Trust
Royal Hospital NHS Trust
SANANIM Prague
Save the Children
SCODA
Share Community
SHAPE
Step Out Arts
Stonewall Housing
The Stonewall Group
Strutton Housing Association
St Raphael’s Hospice
St Wilfrid’s Hospice
Sussex Beacon
Trinity Hospice
The London Borough of Camden
The London Borough of Newham
The London Borough of Barking and Havering
London Borough of Westminster
Westminster Council
Watford Community Drug and Alcohol Team
Wandsworth Primary Care Trust
Young Minds
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